Accent Clothing

Initially there were issues with the site consistently crashing. Accent Clothing were experiencing a lot of downtime which was inevitably effecting sales. Support wasn’t always available, especially over the weekend period which potentially, is one of the company’s busiest times. GSL Media prioritised the fixes and upgrades that needed to take place. In a short period, the team were able to guarantee 99.99% uptime, converting downtime to a non-existent state. A functionality revitalization was implemented and site errors causing conflict with integrated third party operating systems were resolved. Customers could once again browse and purchase twenty four seven. The site was given a full GSL overhaul and the hosting was configured to follow the unique properties developed and updated yearly by the GSL team.

When hosting of a Magento store, it is imperative that it’s configured correctly. GSL firmly believe that an experienced, country specific, hosting company is essential. Incorrectly configured server settings are common in sites such as Accent Clothing. The GSL team pride themselves in being able to offer fast dedicated solutions for clients that require a retained, resourceful hosting environment. GSL also have their own shared hosting environments and can offer more cost effective solutions for companies moving into the supremacies of Magento.

After the GSL team solve the pressing faults, upgrades fall into place. The most pressing upgrade for Accent Clothing was the conversion for mobile compatibility and, with Googles responsive enforcement just six months before, it was imperative that the site was re-developed to conform to online responsive guidelines. GSL were able to mock up graphical representations, enabling a design/development process to take place. Once a design is approved, it can then be coded. After the changes were implemented the client noticed an instant conversion in online orders. They are confident that this improvement will continue to grow. GSL always focus on conversion, a change or fix is valuable, if it increases revenue.