Geaves
The Challenge.
Geaves, a leading provider of fuel management systems and solutions, approached GSL with a familiar problem. Their existing Magento 2 website, previously developed by an overseas development company, suffered from numerous technical issues that were impacting site performance and user experience. The platform serves a complex operational structure, managing four separate regional storefronts (two UK sites, one European site and one Australian site) all drawing from a unified product database.
The multi-regional architecture required sophisticated backend functionality to serve customers across different markets with tailored content and configurations. However, the technical debt accumulated from the previous development work meant the site was unstable and required constant attention. Issues manifested across various areas of the platform, from frontend display problems to backend administrative challenges, creating operational difficulties for the Geaves team.
The Solution.
GSL commenced a comprehensive support programme to stabilise and improve the Geaves platform. Rather than recommending an immediate full rebuild, the team adopted a strategic approach of systematic issue resolution whilst maintaining business continuity across all four regional sites.
The team conducted thorough analysis of the existing codebase to identify the root causes of recurring problems. GSL implemented targeted fixes to address critical functionality issues, ensuring the multi-site architecture operated reliably across all regions. Particular attention was paid to the backend customer functionality, which provides essential informational resources to Geaves’ client base.
GSL established robust testing protocols to verify fixes across all four storefronts, ensuring changes made to the shared product database didn’t inadvertently affect regional configurations. The team worked closely with Geaves to understand their operational requirements and prioritise improvements that would deliver the most significant impact.
Ongoing support includes proactive monitoring, rapid response to emerging issues and continuous optimisation of the platform’s performance. GSL’s expertise in Magento development enables the team to resolve complex technical challenges efficiently, minimising downtime and maintaining consistent service across all markets.
The Results.
Through GSL’s expert support and systematic approach to issue resolution, the Geaves platform has achieved greater stability and reliability. The multi-regional architecture now operates more consistently, serving customers across the UK, Europe and Australia with improved performance and functionality.
The backend systems function more reliably, enabling Geaves to provide their customers with the informational resources they require without interruption. GSL’s ongoing support ensures that emerging issues are addressed promptly, protecting the business from extended downtime or functionality loss.
GSL’s work with Geaves demonstrates the value of expert technical support for complex ecommerce platforms. By providing responsive issue resolution and continuous improvement, GSL enables Geaves to maintain their international operations whilst planning for future platform enhancements. The partnership ensures that the fuel management specialist can focus on their core business, confident that their digital infrastructure is in capable hands.
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